Privacy Policy
Your privacy is important to us. This Privacy Policy explains how webtone collects, uses, and protects your personal information when you use our services.
Last Updated
January 15, 2025
Effective Date
January 1, 2025
1. Introduction
This Privacy Policy describes how webtone ("we", "our", or "us") collects, uses, discloses, and safeguards your information when you visit our website, use our services, or engage with us in any way. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.
2. Information We Collect
We collect information that you provide directly to us, such as when you:
- Create an account or profile
- Subscribe to our newsletters or communications
- Request information about our services
- Submit forms or applications
- Contact us directly
- Participate in surveys, contests, or promotions
The types of information we may collect include:
Personal Information
- Name and contact information
- Phone number
- Job title and organization
- Payment information
We also automatically collect certain information about your device and usage of our services, including:
- Browser type and version
- Operating system
- IP address
- Access times
- Pages viewed and actions taken
- Referring website addresses
- Device identifiers
3. How We Use Your Information
We use the information we collect for various purposes, including to:
Service Delivery
- Provide, maintain, and improve our services
Communication
- Respond to your comments and questions
- Provide customer service and support
Personalization
- Personalize your experience
- Remember your preferences
- Recommend relevant content and services
Business Operations
- Monitor and analyze trends
- Ensure security of our services
4. Information Sharing
We may share your information in the following circumstances:
Service Providers
We work with trusted third-party service providers who assist us in operating our website, conducting business, or providing services to you. These providers have access to your information only to perform these tasks on our behalf.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers
In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business, your information may be transferred as part of the transaction.
With Your Consent
We may share your information with your consent or at your direction, such as when you choose to share information with third-party services.
5. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
Access and Portability
You have the right to request access to the personal information we hold about you and to receive a copy of your data in a portable format.
Correction and Deletion
You have the right to request that we correct or delete your personal information in certain circumstances.
Objection and Restriction
You have the right to object to our processing of your personal information or to request that we restrict our processing of your information.
Opt-Out
You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions included in each communication.
How to Exercise Your Rights
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request in accordance with applicable law.
You may also have the right to lodge a complaint with a supervisory authority if you believe that our processing of your personal information violates applicable law.
6. Cookies and Similar Technologies
We use cookies and similar technologies (such as web beacons, pixels, and SDKs) to collect and use personal information about you. For more information about our use of cookies and how you can control them, please see our Cookie Policy.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, or destruction. These measures include:
- Encryption of data in transit and at rest
- Access controls and authentication mechanisms
- Regular security assessments and penetration testing
- Employee training on data protection practices
- Ongoing monitoring of our systems for vulnerabilities
Important Security Note
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your information. Any transmission of information is at your own risk.
8. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, to comply with our legal obligations, resolve disputes, and enforce our agreements. When we no longer need to use your information, we will take reasonable steps to remove it from our systems and records or to de-identify it.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. These countries may have data protection laws that are different from the laws of your country. By using our services, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection laws.
10. Children's Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information. If you believe that we have collected information from a child under 13, please contact us using the information provided below.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated Privacy Policy on our website and updating the "Last Updated" date at the top of this page. Your continued use of our services after the posting of changes constitutes your acceptance of such changes.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us using the following information:
Mailing Address
webtoneGlorietta 3, Ayala Center
Makati City, Metro Manila
Philippines
Contact Information
Business Hours:
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM